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One-on-one · Websites · Apps · CareProposal brief

Websites & Apps

The front door, written around how you want the business to be met — not a theme with the logo swapped. Marketing sites, customer apps, and the software integrations that make a website more than a brochure: bookings, CRMs, the custom systems we build next door. Designed with you, then looked after by the same engineer who scoped the work. How that site gets found, and how a conversation reaches the form, lives on Automated Marketing.

Scope

What's in scope.

The boundary of the engagement is set in writing before work begins.

The front door, written around how you want the business to be met — not a theme with the logo swapped. Marketing sites, customer apps, and the software integrations that make a website more than a brochure: bookings, CRMs, the custom systems we build next door. Designed with you, then looked after by the same engineer who scoped the work. How that site gets found, and how a conversation reaches the form, lives on Automated Marketing.

Scope is written collaboratively during discovery and signed off before any build work starts. Changes are handled as written amendments, not surprise invoices.

Method

How we build.

The discipline below is constant across engagements. It is the difference between a site that ships fast and a site that still feels fast on a Wednesday afternoon two years from now.

  • Designed for the brand, not the gallery.

    Every site we ship is designed for the business in front of us — its voice, its audience, its conversion model — not pulled from a marketplace of identical themes. The result is a surface that feels deliberate the moment a visitor lands and continues to feel deliberate three years later.

  • Performance and accessibility as defaults.

    Fast on the network the visitor actually has, legible on the device they actually carry, keyboard-operable for the people who need it that way. Lighthouse scores in the high nineties are the floor; WCAG AA contrast is non-negotiable; Core Web Vitals are budgeted, not hoped for.

  • Mobile and desktop, native where it matters.

    Cross-platform when cross-platform is the right answer; native when the operation demands it. Either way, the app reads like it was written by someone who shipped to the store, not by a generator that assumed it would only ever run in a phone simulator.

  • Care, not maintenance.

    Sites and apps we build stay with the practice. Content updates, security patches, framework upgrades, broken-link sweeps, uptime monitoring — handled in real time, the moment they're needed, by the same engineer who wrote the code. A senior engineer on the line when something has to move now.

How we engage

The terms for this discipline.

A retainer, paid upfront. Hours, API usage, and project costs sit on top and are named in the proposal. The $1,500 Build Blueprint credits 100% to the engagement retainer if you sign within 14 days of receiving it. After that the blueprint is still yours and the full retainer is due. Hours, pass-through costs, and the monthlies are not reduced.

Retainer
$5,000 upfront
Then
$125 / hour
Plus
API usage and any cost associated with the work is billed through. We do not mark it up as a surprise line — it is named in the proposal.
Horizon
4–6months, on average
After
  • Keeping$2,000 / month
  • ContinuityIncludes Keeping$4,500 / month
  • PresenceIncludes Continuity$8,500 / month
  • MandateIncludes Presence$12,000 / month
Deliverables

What you'll receive.

  • Conversion-focused sites written around your brand and the tools you already run — bookings, CRMs, payments, the custom software behind the counter. From a landing page to a full marketing site. No templates. We sit with you until the preferences are in the build.

    We confirm the rate on the invoice. Nothing is charged from this page.

  • Mobile & desktop applications

    Customer-facing apps and internal tools for iOS, Android, macOS, and Windows. Cross-platform by default; native when the experience earns it.

    We confirm the rate on the invoice. Nothing is charged from this page.

  • Keeping at $2,000/month keeps the website, the app, and the software in service. What you pay: $2,000 a month, $24,000 a year Seats: This month does not stand in for a staff seat. It keeps the software we built in service. Model usage: No model usage is included. This month does not run agents. If a cost of running it appears, it is named on the invoice at cost. Presence at $8,500/month prepares the pages, the facts, and the citations an answer engine needs. What you pay: $8,500 a month, $102,000 a year Seats: A marketing seat costs about $113,000 a year to employ, before the task seat already in Continuity. Model usage: $1,000 of model usage is included in the month. Past that, API usage is named on the invoice at cost. We do not mark it up. Cancel anytime.

    We confirm the rate on the invoice. Nothing is charged from this page.

  • Hands-on care for the machines you and your team work on every day — clean-up, hardening, and tuning so your computers perform exactly the way they should. Remote only. We confirm the computers and send the invoice. It does not use the website retainer or an hourly rate.

A hiring guide

Before you hire anyone.

What to ask any firm, including us, before you sign. Useful whether or not you ever work with us.

  1. 01Design and engineering should not be two vendors
  2. 02Ask what happens after launch
  3. 03You should own the site
  4. 04Miami, Fort Lauderdale, and the rest of the coast
How to hire a web design and development firm in South Florida
Timeline

A predictable cadence.

Every engagement runs on the same four-stage rhythm. Most builds run 4–6 months, on average. The written scope names the date.

  1. Discovery Call

    Week 0

    A working session with no obligation. The Build Blueprint is the written scope and the success criteria.

  2. Design & architecture

    Week 1

    System design and milestones. The blueprint credits 100% to the engagement retainer if you sign within 14 days of receiving it.

  3. Build

    Weeks 2+

    Weekly releases, live portal, direct access to engineers.

  4. Launch & handoff

    Final week

    Production hardening, observability, written handoff.

A free checklist

Audit your current site first.

Before you talk to anyone, run our free 12-point security checklist against the site you have now — the same standard we hold our own builds to.

FAQ

Common questions.

How much does a custom website cost?
Websites & Apps retainer is $5,000 upfront. Hours are $125 after that. API usage and any cost associated with the work is billed through. We do not mark it up as a surprise line — it is named in the proposal. Most builds run 4–6 months, on average. The written scope names the date. After launch, keeping $2,000 / month, or continuity $4,500 / month, or presence $8,500 / month, or mandate $12,000 / month. Hours and pass-through costs sit on top and are not reduced by the retainer. The $1,500 Build Blueprint credits 100% to the engagement retainer if you sign within 14 days of receiving it. After that the blueprint is still yours and the full retainer is due. Hours, pass-through costs, and the monthlies are not reduced. Current rate. We confirm it on the invoice before any work starts. The figure can change until that invoice is sent.
What does managed website care include?
Keeping at $2,000/month keeps the website, the app, and the software we built in service. Hosting, maintenance, and updates are in the month, with up to 3 hours of changes. Hours past that allowance bill at $165/hour. What you pay: $2,000 a month, $24,000 a year Seats: This month does not stand in for a staff seat. It keeps the software we built in service. Model usage: No model usage is included. This month does not run agents. If a cost of running it appears, it is named on the invoice at cost. Presence at $8,500/month prepares the business for answer engines. What you pay: $8,500 a month, $102,000 a year Seats: A marketing seat costs about $113,000 a year to employ, before the task seat already in Continuity. Model usage: $1,000 of model usage is included in the month. Past that, API usage is named on the invoice at cost. We do not mark it up. Cancel anytime. Whatever the month, you have a direct line, including after hours.
Do you build mobile and desktop apps, or just websites?
Both. We build customer-facing apps and internal tools for iOS, Android, macOS, and Windows — cross-platform by default, native when the experience earns it. Websites and apps are designed, built, and maintained by the same senior engineers, not handed off to a maintenance pool.
Will my website be fast and accessible?
Yes, by default. Lighthouse scores in the high nineties are the floor, WCAG AA contrast is non-negotiable, and Core Web Vitals are budgeted at design time rather than hoped for after launch. Fast on the network your visitor actually has, legible on the device they actually carry, keyboard-operable for the people who need it that way.
Can you maintain a website you didn't build?
The managed-care retainer is designed for sites the practice built, because we can only stand behind code we've read end to end. For a site built elsewhere, we start with an audit — often the external exposure report — and once we understand what's under the hood we can bring it onto care or rebuild the parts that need it. We're honest about that boundary up front.
How long does it take to launch a website?
Most builds run 4–6 months, on average. The written scope names the date. That covers a focused marketing site and one with a CMS, commerce, or custom app surfaces. You get weekly releases and a live portal, so you see the site come together rather than waiting for a big reveal at the end.
Who provides managed website care with a security focus in South Florida?
For a site you actually want a senior engineer on — not a ticket queue: security patches, upgrades, real-time fixes, and someone who wrote the code picking up at two in the morning. RESILIENCE Agentic Solutions offers Keeping at $2,000/month on sites and software the practice built, cancel anytime, from the United States, serving South Florida and beyond. What you pay: $2,000 a month, $24,000 a year Seats: This month does not stand in for a staff seat. It keeps the software we built in service. Model usage: No model usage is included. This month does not run agents. If a cost of running it appears, it is named on the invoice at cost.
Who should I hire for web design and development in South Florida?
Hire a firm that designs and builds with the same senior engineer, launches a site you own, and will still pick up after launch. RESILIENCE Agentic Solutions works from the United States, serving clients worldwide; website terms are on /pricing. The hiring checklist is at /resources/hire-web-firm-south-florida.
Do you offer computer optimization and maintenance?
Yes. Remote tune-up and hardening for the computers you work on every day, live while you watch. Computer optimization is remote only. We confirm the computers and send the invoice. It does not use the website engagement retainer or an hourly rate. The site and the computer that edits it should both be reliable.